Basement Pumps Receives ISO 9001 & 14001 Certifications


At Basement Pumps Ltd, we’ve always been committed to delivering exceptional service, reliable engineering, and high-quality workmanship across all of our drainage, pump, and wastewater management solutions. Today, we’re proud to announce an important milestone that reflects this commitment: we have achieved ISO 9001 and ISO 14001 certification.
These internationally recognised standards demonstrate that our systems, processes, and values meet the highest levels of quality and environmental responsibility, and that our customers can continue to trust us.
What ISO 9001 Means for Our Customers
ISO 9001 is the world’s most recognised Quality Management System (QMS) standard. Achieving this certification confirms that we have robust processes in place to ensure:
- Consistent, high-quality service delivery
- Efficient internal systems that reduce errors and delays
- A customer-focused approach at every stage, from enquiry to completion
- Continuous improvement is built into our operations
- Clear communication and strong project management
For our domestic, commercial, and industrial clients, ISO 9001 is reassurance that every project, whether routine pump maintenance, emergency callouts, tankering, or full system installations, is handled with precision, care, and accountability.

ISO 14001: Our Commitment to the Environment
Alongside quality, environmental responsibility is a core part of how we operate. The ISO 14001 certification recognises our dedication to reducing environmental impact through:
- Sustainable practices within our drainage and pump operations
- Responsible waste handling and disposal
- Efficient fuel and resource management across our fleet and equipment
- Reduced emissions through smarter route planning and greener technology
- Ongoing compliance with environmental regulations and best practices
For our clients, this means working with a company that not only solves water management issues but also does so in a cleaner, safer, and more environmentally conscious way.
A Milestone That Reflects Our Growth
Achieving both ISO 9001 and ISO 14001 marks a big step in our expansion across London, the South East, and the wider UK. As we continue to increase our fleet, develop new services, and support more customers, these certifications ensure we maintain the highest professional standards throughout our growth.
Reaching this achievement wouldn’t have been possible without the dedication of our team and the trust of our clients. Your feedback, partnership, and ongoing support encourage us to keep going.