Our story so far
Basement Pumps are specialists in the maintaining and servicing of basement sumps and pumps with years of experience in the industry. Our highly trained technicians are experts in their profession and exclusively work on basement sump and pumps. We’re a family run business operating from Burgess Hill, Sussex, covering all of London, the South East and beyond.
We work in both the commercial and domestic sectors providing new installations of any scale, repairs – including emergency callout – and tankering services. For home owners we can provide cost-effective service agreements to ensure routine maintenance is carried out.
Basement Pumps also works as a resource to contractors, offering a white label service wherever our expertise is needed. Engineers are trained in a number of areas and hold certificates in Confined Space, CSCS, Abrasive Wheel, First Aid, Manual Handling and more. Our engineers also hold an enhanced DBS check to cover visits to schools and other care facilities.
Rick; a Director of the company has been in the industry for many years and works closely with Clare and Morgan in the office, to offer a smooth and customer-friendly service. Rick is supported by a team of full-time engineers who have a wealth and experience in the sector. All engineers complete a number of courses regularly to keep their training in date and current.
Basement Pumps Ltd. is registered with company number: 10623803 | VAT registraton number: 272075019
Basement Pumps in Numbers
Our Accreditations
Basement Pumps has CHAS Advanced Accreditation. This certification demonstrates that we comply with the UK’s health and safety requirements within the construction industry, to an excellent standard.
Basement Pumps adhere to strict criteria and quality of workmanship, allowing us to design and the install of Delta systems to a recognised standard.
As pump servicing experts, we can ensure pump warranties are maintained through regular servicing. It also allows us to offer an extended 5 year warranty thanks to our accreditation.
CSCS cards provide proof that individuals working on construction sites have the appropriate training and qualifications. By ensuring the workforce are appropriately qualified the card plays its part in improving standards and safety on UK construction sites.
Basement Pumps are an approved Safe Contractor. This health and safety scheme demonstrates to current and potential clients that we operate to a specific standard.
We have completed our SSIP Health and Safety and Social Value accreditations through Construcionline.
Basement Pumps is registered with Avetta, allowing us to sustainably build stronger relationships with clients and suppliers. Avetta verify and display our environmental, social and financial performance, to enable us to network transparently and prove our compliance standards.
Leadership
Our family-run business is headed up by founder and lead engineer Rick Peacock, office manager Morgan Peacock and accounts manager Clare Peacock.
Rick Peacock
Managing Director
Morgan Peacock
General Manager
Clare Peacock
Accounts Manager
Rob Galvin
Engineers Supervisor
Darren Falconer
Projects Manager
Mike Finch
Office Administrator
Dom Jennings
Transport Manager
Jaimie Houston
Tanker Assistant
Alice Wilford
Office Administrator