Basement Pump Service Crawley
At Basement Pumps Ltd, our basement pump service in Crawley covers all aspects of maintenance, repair, and installation. We inspect and clean sump and sewage pumps, identify potential issues, and replace worn components to prevent future breakdowns. Whether it’s a routine check-up or an emergency callout, our team ensures your pump operates at peak performance. We also provide expert guidance on extending your system’s lifespan and improving its efficiency. Our emergency assistance is designed for fast response times, helping Crawley residents and businesses avoid costly damage.
From quick diagnostics to repairs, we are equipped to resolve pump issues swiftly and professionally. Hiring professionals ensures your pump system is in expert hands, minimising the risk of malfunctions. Our experienced engineers use advanced tools and techniques to detect issues before they become serious problems. Professional servicing also provides peace of mind, knowing that your pump is operating effectively and safeguarding your property from water-related damage.



Professional Basement Pump Services In Crawley
A basement pump service ensures your pump system functions efficiently, protecting your property from water damage and flooding. Routine maintenance is essential to keep your basement pump working reliably, especially in areas prone to heavy rainfall or groundwater issues. Our professional team provides comprehensive servicing tailored to your system’s requirements. Our basement pump services are ideal for both residential and commercial properties in Crawley.
Whether you have a family home, flat, office building, or retail space, regular maintenance of your pump system is essential for preventing flooding and water ingress. Older buildings and properties in areas with high groundwater levels can especially benefit from professional maintenance to maintain a dry, safe environment.
Why Choose Our Basement Pump Service Crawley?
With years of experience and a team of skilled engineers, Basement Pumps Ltd has built a reputation for delivering high-quality services. We are trusted by homeowners and businesses alike, offering tailored solutions to meet individual needs. Our work is thorough, reliable, and backed by excellent customer service. At Basement Pumps Ltd, we pride ourselves on our fast response times, fair pricing, and commitment to quality. From routine maintenance to emergency callouts, we provide dependable services that Crawley residents and businesses can rely on. Our engineers are knowledgeable, courteous, and always ready to assist. Choose us for professional basement pump service to keep your property protected. Contact us today to learn more about our extensive services.
Popular products
Five-star service - no need to look elsewhere for an installer/engineer! Very rare that you meet a tradesperson that answers his phone within three rings and confidently talks you through issues immediately. On a few occasions, my underground wastewater pump alarm has been triggered (which can be very worrying!). Rick calmly and professionally dealt with the problem and resolved the issue. I can't rate Basement Pumps Ltd highly enough!
Roy Lovelidge
Our Commissioning checklist
Chamber is clean, and free of any silt/debris which could obstruct the operation of the pumps
The activation of the float switches can take place, without obstacle
If cable joining kits have been used, they will be secured
Gate valve have been turned anticlockwise to ensure it is fully open
Electrically isolate the pump to standard height (duty pump), fill the chamber wit water and check that the pump discharges correctly
Ensure that the high level alarm is working visually and audibly.
Check for leaks on pipework, ensure all is connected correctly.
Check all cables are securely ties to the manifold and clear from obstructing float switches
Ensure each pump is wired to an individual non-switched spur
Check each spur is wired to an individual RCBO (not RCD)
Label the equipment. Stickers include contact information for instances where urgent attention is required
Ensure battery backup is switched on correctly and operates on backup mode
Run through the operation of the station with the client onsite, advise on best practice for managing a pump station
How it works
Our surveyor visits your home or business so we can quote for the job
Installation and commissioning is booked in and carried out by our expert engineers
Dependable aftercare is provided through an optional service agreement, including 24/7 cover
Installation FAQ
Got a question we didn't answer? Contact us.
What is a pump station?
Pump stations are used when there are no natural or gravitational means of transferring waste and water from a development to the mains sewer. The sump is a collection chamber which holds the liquid, as well as the pumps and internal pipework.
Do I need a pump station?
There are two types of pump station that you might need – firstly you might need a foul water/sewage pump station if you have:
- Basement utility Room
- Basement En-Suite
- Extensions, Campsites
- Schools and Offices, Restaurant, Hospitals, Industrial Estates or Hotels
You might need a Surface Water Pump Stations for applications such as:
- Drive Way
- Patio
- Small Car Park
- Pool Backwash
What is the benefit on having a two pump set up?
The secondary pump is used as standby or assist basis. The pumps are controlled via the water level in the tank using float switches or an ultrasonic level control.
Standby Pump: a backup, in the event of the duty pump failing.
Assist: each pump is sized for 50% of the estimated flow rate required.
Can I combine foul water with surface water in a pump station?
This is not recommended. There is a high risk of flooding when combining both the stormwater station with foul facilities; especially during the event of a storm. This is another reason behind the strong recommendation to have dual stations installed for both stormwater and foul water.
The risks involved are surcharging of the foul system, potential back-flow into the cavity drain system, and unpleasant smells.
The foul non-return valve will prevent smells coming back from the discharge pipe however, the foul waste in the pump station will still allow the gases to escape behind the cavity membrane system.
If a foul pump station was to fail, then appropriate action can be taken to stop the use of facilities that discharge into this sump. However, if a ground water pump station was to continue to discharge into this combined sump, the outcome would essentially be a flood.


