Basement Pump Servicing
When it comes to basement pump servicing, Basement Pumps Ltd is your trusted partner. With years of experience, a skilled team, and a dedication to outstanding service, we ensure your pumps stay in peak condition. From routine maintenance to emergency callouts, we deliver reliable, efficient solutions tailored to your needs. We conduct thorough inspections, clean vital components, and test performance to prevent future breakdowns. Our expert team also handles repairs, addressing any issues promptly to minimise disruptions. In addition, we offer 24/7 emergency callouts, providing swift solutions for urgent problems. With professional care, we keep your system running smoothly, giving peace of mind and long-lasting performance.



Specialist Basement Pump Servicing Solutions
Choosing professionals for your basement pump servicing ensures expert care, efficiency, and peace of mind. Experienced technicians have the skills to identify potential issues early, preventing costly breakdowns. Professional servicing guarantees safety, as trained engineers follow strict procedures and use the right tools. Regular maintenance by experts extends the lifespan of your pump, reducing the likelihood of expensive repairs and providing long-term cost savings. With years of experience, Basement Pumps Ltd has established itself as a trusted name in basement pump servicing. Our skilled team delivers exceptional solutions tailored to each client, as reflected in glowing customer testimonials.
Why Choose Basement Pumps for Servicing?
Our fair pricing reflects our commitment to transparency and value, with no hidden costs. Customers praise our exceptional service, from knowledgeable engineers to a helpful support team. Our proven track record of reliability and expertise makes us the trusted choice for all your basement pump servicing needs. From scheduled maintenance to emergency callouts, our expert team is here to provide peace of mind and long-term savings. Contact us today to schedule your service or learn more about our tailored solutions – we are ready to help!
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Five-star service - no need to look elsewhere for an installer/engineer! Very rare that you meet a tradesperson that answers his phone within three rings and confidently talks you through issues immediately. On a few occasions, my underground wastewater pump alarm has been triggered (which can be very worrying!). Rick calmly and professionally dealt with the problem and resolved the issue. I can't rate Basement Pumps Ltd highly enough!
Roy Lovelidge
Our Commissioning checklist
Chamber is clean, and free of any silt/debris which could obstruct the operation of the pumps
The activation of the float switches can take place, without obstacle
If cable joining kits have been used, they will be secured
Gate valve have been turned anticlockwise to ensure it is fully open
Electrically isolate the pump to standard height (duty pump), fill the chamber wit water and check that the pump discharges correctly
Ensure that the high level alarm is working visually and audibly.
Check for leaks on pipework, ensure all is connected correctly.
Check all cables are securely ties to the manifold and clear from obstructing float switches
Ensure each pump is wired to an individual non-switched spur
Check each spur is wired to an individual RCBO (not RCD)
Label the equipment. Stickers include contact information for instances where urgent attention is required
Ensure battery backup is switched on correctly and operates on backup mode
Run through the operation of the station with the client onsite, advise on best practice for managing a pump station
How it works
Our surveyor visits your home or business so we can quote for the job
Installation and commissioning is booked in and carried out by our expert engineers
Dependable aftercare is provided through an optional service agreement, including 24/7 cover
Installation FAQ
Got a question we didn't answer? Contact us.
What is a pump station?
Pump stations are used when there are no natural or gravitational means of transferring waste and water from a development to the mains sewer. The sump is a collection chamber which holds the liquid, as well as the pumps and internal pipework.
Do I need a pump station?
There are two types of pump station that you might need – firstly you might need a foul water/sewage pump station if you have:
- Basement utility Room
- Basement En-Suite
- Extensions, Campsites
- Schools and Offices, Restaurant, Hospitals, Industrial Estates or Hotels
You might need a Surface Water Pump Stations for applications such as:
- Drive Way
- Patio
- Small Car Park
- Pool Backwash
What is the benefit on having a two pump set up?
The secondary pump is used as standby or assist basis. The pumps are controlled via the water level in the tank using float switches or an ultrasonic level control.
Standby Pump: a backup, in the event of the duty pump failing.
Assist: each pump is sized for 50% of the estimated flow rate required.
Can I combine foul water with surface water in a pump station?
This is not recommended. There is a high risk of flooding when combining both the stormwater station with foul facilities; especially during the event of a storm. This is another reason behind the strong recommendation to have dual stations installed for both stormwater and foul water.
The risks involved are surcharging of the foul system, potential back-flow into the cavity drain system, and unpleasant smells.
The foul non-return valve will prevent smells coming back from the discharge pipe however, the foul waste in the pump station will still allow the gases to escape behind the cavity membrane system.
If a foul pump station was to fail, then appropriate action can be taken to stop the use of facilities that discharge into this sump. However, if a ground water pump station was to continue to discharge into this combined sump, the outcome would essentially be a flood.


