Basement Pump Service Surrey
If you are looking for expert basement pump services in Surrey, Installation, maintenance, and emergency repairs with quick response times. Trusted professionals for all your basement pump needs.
At Basement Pumps, we deliver trusted, top-quality basement pump services in Surrey. With years of expertise, a reliable team, and a commitment to excellent customer care, we ensure your basement pump needs are handled efficiently and professionally every time. Our basement pump service in Surrey covers a comprehensive range of solutions, including expert installation of new pumps, routine maintenance to keep systems running efficiently, and prompt emergency callouts for urgent issues. We also specialise in repairing and replacing faulty components, ensuring your basement pump operates smoothly and reliably year-round.



Professional Basement Pump Services In Surrey
Choosing professional basement pump services ensures your system is handled by experts with the skills to identify and resolve issues efficiently. Regular maintenance extends the pump’s lifespan, prevents costly breakdowns, and guarantees reliable performance. With professional care, you gain peace of mind knowing your pump system is optimised for long-term functionality and reliability. Our basement pump service in Surrey is perfect for homeowners, businesses, landlords, and property managers seeking reliable solutions for pump installation, maintenance, repairs, or emergency support to protect their properties.
Why Choose Our Basement Pump Services In Surrey?
With years of experience, Basement Pumps is proud to offer expert basement pump services in Surrey. Our skilled team is dedicated to delivering reliable solutions, ensuring every job is completed to the highest standard, and making customer satisfaction our priority.
Contact Basement Pumps Ltd today for expert basement pump services in Surrey. Let our professionals handle your needs efficiently!
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Five-star service - no need to look elsewhere for an installer/engineer! Very rare that you meet a tradesperson that answers his phone within three rings and confidently talks you through issues immediately. On a few occasions, my underground wastewater pump alarm has been triggered (which can be very worrying!). Rick calmly and professionally dealt with the problem and resolved the issue. I can't rate Basement Pumps Ltd highly enough!
Roy Lovelidge
Our Commissioning checklist
Chamber is clean, and free of any silt/debris which could obstruct the operation of the pumps
The activation of the float switches can take place, without obstacle
If cable joining kits have been used, they will be secured
Gate valve have been turned anticlockwise to ensure it is fully open
Electrically isolate the pump to standard height (duty pump), fill the chamber wit water and check that the pump discharges correctly
Ensure that the high level alarm is working visually and audibly.
Check for leaks on pipework, ensure all is connected correctly.
Check all cables are securely ties to the manifold and clear from obstructing float switches
Ensure each pump is wired to an individual non-switched spur
Check each spur is wired to an individual RCBO (not RCD)
Label the equipment. Stickers include contact information for instances where urgent attention is required
Ensure battery backup is switched on correctly and operates on backup mode
Run through the operation of the station with the client onsite, advise on best practice for managing a pump station
How it works
Our surveyor visits your home or business so we can quote for the job
Installation and commissioning is booked in and carried out by our expert engineers
Dependable aftercare is provided through an optional service agreement, including 24/7 cover
Installation FAQ
Got a question we didn't answer? Contact us.
What is a pump station?
Pump stations are used when there are no natural or gravitational means of transferring waste and water from a development to the mains sewer. The sump is a collection chamber which holds the liquid, as well as the pumps and internal pipework.
Do I need a pump station?
There are two types of pump station that you might need – firstly you might need a foul water/sewage pump station if you have:
- Basement utility Room
- Basement En-Suite
- Extensions, Campsites
- Schools and Offices, Restaurant, Hospitals, Industrial Estates or Hotels
You might need a Surface Water Pump Stations for applications such as:
- Drive Way
- Patio
- Small Car Park
- Pool Backwash
What is the benefit on having a two pump set up?
The secondary pump is used as standby or assist basis. The pumps are controlled via the water level in the tank using float switches or an ultrasonic level control.
Standby Pump: a backup, in the event of the duty pump failing.
Assist: each pump is sized for 50% of the estimated flow rate required.
Can I combine foul water with surface water in a pump station?
This is not recommended. There is a high risk of flooding when combining both the stormwater station with foul facilities; especially during the event of a storm. This is another reason behind the strong recommendation to have dual stations installed for both stormwater and foul water.
The risks involved are surcharging of the foul system, potential back-flow into the cavity drain system, and unpleasant smells.
The foul non-return valve will prevent smells coming back from the discharge pipe however, the foul waste in the pump station will still allow the gases to escape behind the cavity membrane system.
If a foul pump station was to fail, then appropriate action can be taken to stop the use of facilities that discharge into this sump. However, if a ground water pump station was to continue to discharge into this combined sump, the outcome would essentially be a flood.


