Basement Pump Service Canterbury
Basement Pumps Ltd provides expert basement pump service in Canterbury, ensuring your pumps remain in top working condition year-round. With our highly skilled team and swift response times, we have built a reputation for quality service and reliability, giving you complete peace of mind. Basement pump services in Canterbury is a solution designed to ensure your pumps operate effectively and efficiently to prevent water ingress, flooding, or pump failure. Routine maintenance keeps your system working seamlessly, saving you from costly repairs or damage to your property. Our basement pump services in Canterbury are perfect for homeowners, landlords, and businesses looking to protect their basements, cellars, or any other below-ground spaces. Whether you are a residential property owner or managing a larger commercial building, we tailor our maintenance services to suit your needs. We offer regular servicing, emergency repairs, and even pump installations, ensuring your property stays dry and safe.



Professional Basement Pump Service In Canterbury
Our services include a thorough inspection of your pump system to identify potential issues before they escalate. We clean and service sump pumps, check electrical components, replace faulty parts, and remove debris from pump chambers. For example, our team often addresses alarm-triggered issues or blocked systems promptly, ensuring your pump functions optimally. We even offer emergency callouts, providing rapid support when you need it most. Choosing Basement Pumps Ltd means relying on experienced engineers who understand pump systems inside out. Regular servicing extends the lifespan of your pump, prevents unexpected breakdowns, and offers cost-effective solutions to avoid expensive water damage. With professional service, you can trust the job will be done right, the first time.
Why Choose Our Basement Pump Service In Canterbury?
We have decades of experience in installing, maintaining, and repairing basement pumps across the UK. Our team is equipped to handle complex systems, and we use high-quality equipment and parts for all maintenance jobs. With a focus on customer satisfaction, we ensure each service call is handled with care and professionalism. At Basement Pumps Ltd, we pride ourselves on exceptional service and fair pricing. Our skilled team offers rapid response times, extensive servicing packages, and emergency callout services to ensure your basement pump operates at its best. Trusted by clients nationwide, including major brands, we are your go-to experts for pump maintenance in Canterbury. Don’t wait for issues to arise – invest in regular basement pump servicing in Canterbury with Basement Pumps Ltd. With our expertise, friendly team, and excellent customer support, we will keep your property safe and dry. Contact us today to book your service!
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Five-star service - no need to look elsewhere for an installer/engineer! Very rare that you meet a tradesperson that answers his phone within three rings and confidently talks you through issues immediately. On a few occasions, my underground wastewater pump alarm has been triggered (which can be very worrying!). Rick calmly and professionally dealt with the problem and resolved the issue. I can't rate Basement Pumps Ltd highly enough!
Roy Lovelidge
Our Commissioning checklist
Chamber is clean, and free of any silt/debris which could obstruct the operation of the pumps
The activation of the float switches can take place, without obstacle
If cable joining kits have been used, they will be secured
Gate valve have been turned anticlockwise to ensure it is fully open
Electrically isolate the pump to standard height (duty pump), fill the chamber wit water and check that the pump discharges correctly
Ensure that the high level alarm is working visually and audibly.
Check for leaks on pipework, ensure all is connected correctly.
Check all cables are securely ties to the manifold and clear from obstructing float switches
Ensure each pump is wired to an individual non-switched spur
Check each spur is wired to an individual RCBO (not RCD)
Label the equipment. Stickers include contact information for instances where urgent attention is required
Ensure battery backup is switched on correctly and operates on backup mode
Run through the operation of the station with the client onsite, advise on best practice for managing a pump station
How it works
Our surveyor visits your home or business so we can quote for the job
Installation and commissioning is booked in and carried out by our expert engineers
Dependable aftercare is provided through an optional service agreement, including 24/7 cover
Installation FAQ
Got a question we didn't answer? Contact us.
What is a pump station?
Pump stations are used when there are no natural or gravitational means of transferring waste and water from a development to the mains sewer. The sump is a collection chamber which holds the liquid, as well as the pumps and internal pipework.
Do I need a pump station?
There are two types of pump station that you might need – firstly you might need a foul water/sewage pump station if you have:
- Basement utility Room
- Basement En-Suite
- Extensions, Campsites
- Schools and Offices, Restaurant, Hospitals, Industrial Estates or Hotels
You might need a Surface Water Pump Stations for applications such as:
- Drive Way
- Patio
- Small Car Park
- Pool Backwash
What is the benefit on having a two pump set up?
The secondary pump is used as standby or assist basis. The pumps are controlled via the water level in the tank using float switches or an ultrasonic level control.
Standby Pump: a backup, in the event of the duty pump failing.
Assist: each pump is sized for 50% of the estimated flow rate required.
Can I combine foul water with surface water in a pump station?
This is not recommended. There is a high risk of flooding when combining both the stormwater station with foul facilities; especially during the event of a storm. This is another reason behind the strong recommendation to have dual stations installed for both stormwater and foul water.
The risks involved are surcharging of the foul system, potential back-flow into the cavity drain system, and unpleasant smells.
The foul non-return valve will prevent smells coming back from the discharge pipe however, the foul waste in the pump station will still allow the gases to escape behind the cavity membrane system.
If a foul pump station was to fail, then appropriate action can be taken to stop the use of facilities that discharge into this sump. However, if a ground water pump station was to continue to discharge into this combined sump, the outcome would essentially be a flood.


